Intelligent Information Navigation in Conversation Systems

We define information navigation as strategies used by a conversation system to help a user locate targets in an information space. Intelligent information navigation concerns how a system can most effectively guide a user to find his targets. It is useful in information seeking Applications such as finding flight or house information from databases. Unlike the static approaches adopted in today’s conversation systems, we propose an approach that is sensitive to the data in the current search space as well as the user’s search preferences. Our results demonstrate the effectiveness and feasibility of this approach.

By: Shimei Pan, Rosario A. Uceda-Sosa

Published in: RC22779 in 2003


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