Patterns of Tag Usage across Four Diverse Enterprise Tagging Services

We compare four tagging-based enterprise services, that respectively stored bookmarks to webpages and documents, to people, to blog entries, and to hierarchically-structured activity records. Analysis of user data and tag data showed diffuse patterns of commonalities and differences across the services. These results will help us to understand emergent work practices, and the value of tagging services to enterprises.

By: Michael J. Muller

Published in: RC24410 in 2007


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